Shipping Protection

Protect your order from damage, loss, or theft during shipping. All shop policies still apply after purchase.

We offer free returns for all timepieces. Once an order is placed, please allow up to 24 hours for our team to process your order.

Due to demand, we typically require 3-7 working days to handcraft your watch. Shipping times vary between 4-8 working days depending on the shipping method and destination country.

In total, the process usually takes 7-15 working days.

We have a 30-day full warranty. Within 30 days of receiving your watch, if you are not satisfied with your timepiece, you will be refunded.

See our full shipping policy here and our full return/exchange policy here.